Q. What areas do you service?
A. We serve customers in Washington, Oregon and Idaho.
Q. Were are you located?
A. Mount Vernon, WA
Q. Can you provide a restroom attendant?
A. An attendant is not required but can be provided. They can maintain the restrooms, stock supplies, clean as needed and give you peace of mind.
Q. How many trailers / what type of trailers should I rent for my event?
A. Our event coordinators will work with you to determine the number and type of units that can comfortably accommodate your guests based on event type, number of guests, percentage of men/women/children attending, and duration of event. You may also refer to the capacity guide found on this web site.
Q. Do I need a water source to use an Deluxe Mobile Restroom trailer?
A. Some restroom trailers are self contained and do not need a water source. For trailers that do, a water source with a minimum of 30 PSI or greater is required. The source should be within 100 feet of the trailer and have a standard garden hose fitting. Water hoses are provided by Deluxe.
Q. Do I need an electrical outlet to use an Deluxe Mobile Restroom trailer?
A. All restroom trailers can be powered by electricity or a generator. For electric power, the client should supply two 20-amp, 120-v circuits (non GFI) within 100 feet of the trailer. If power is unavailable, the client may rent a generator for an additional charge.
Q. Does waste need to be removed during the event?
A. No, waste is pumped out after event hours or when pickup is made.
Q. If a unit is damaged during my event, am I responsible?
A. If there is property damage, the renter will be responsible.
Q. How many days before the event should I place my order?
A. It is best to contact us in advance of your event to ensure availability; however, we have provided units to customers within a few hours of the order.
Q. Can I rent a portable restroom trailer, or complementary equipment for a few hours?
A. All rentals have a 1 day minimum flat fee.
Q. Are seat covers, toilet paper, paper towels, soap, hospitality mints and air fresheners included in the price?
Q. What types of payments are accepted?
A. Check, credit card, and cash.
Q. What is your reservation and deposit policy?
A. 50% non-refundable deposit to secure your reservation. Final payment is due 14 days prior to your event date. At our discretion purchase orders are accepted.